Infos Santé -> Recrutement de 01 Asistente de Programas RAM - CFM

Recrutement de 01 Asistente de Programas RAM - CFM

Entreprise: World Food Programme
Niveau d'etude: Non precise
Localité: Venezuela / Caracas
Date limite: 2026-05-17

Recrutement de 01 Asistente de Programas RAM - CFM
Fully Present
locations
Caracas, Venezuela
time type
Full time
job requisition id
JR122723
DATE LIMITE DE CANDIDATURE

17 May 2026-23:59-UTC−04:00 heure du Venezuela (Caracas)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

TERMS AND CONDITIONS:

Job Title: Programme Assistant, CFM - G5

Contract Type: Fixed-Term Contract

Duty Station: Caracas

THIS VACANCY IS AVAILABLE ONLY TO VENEZUELAN CITIZENS

ORGANIZATIONAL CONTEXT

These jobs are found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.

At this level, job holders are expected to take responsibility for completion of a range of processes and activities related to monitoring that require some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.

To coordinate and perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.
This position is based in Caracas and reports to RAM Coordinator.


THE ROLE

To perform specialized and/or standardized policy and program-related processes and activities to support the effective delivery of assistance packages.
[Job Description]

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):


1. Perform specialized and/or standardized processes and activities within the specific technical area of work supporting alignment with wider programme policies and guidelines.
2. Provide project management and/or general office support following established targets and WFP’s policies and procedures.
3. Within the specific area of responsibility, compile data and support analysis and preparation of reports (e.g. food assistance needs, resource utilization, program status, performance) in order to support operational decision-making.
4. Perform accurate, timely recording of data within the specific technical area of work (e.g. food security and vulnerability assessments) following corporate standards and guidelines.
5. Work and exchange information with internal counterparts to support effective collaboration, implementation, and monitoring of ongoing project activities.
6. Support communication and activities with local partners, agencies, NGOs, and government institutions.
7. Act as a point of contact for resolution of general operational queries requesting assistance where necessary.
8. Follow standard emergency preparedness practices to ensure WFP is able to quickly respond and deploy needed resources to affected areas at the onset of the crisis.

OTHER POST REQUIREMENTS (details to be determined by Post Managers):

This section is optional to describe additional responsibilities & knowledge required for the specific job.

· Professional with a university certificate of relared area.

· Supervise hotline operators serving WFP beneficiaries and coordinate user support to ensure efficient responses to inquiries, suggestions, and complaints.

· Coordinate with other WFP units to ensure beneficiary feedback is considered for the continuous improvement of programmes.

· Plan budgets for the development of outreach and communication materials related to community feedback channels.

· Identify key findings and cross-cutting risks to complement quantitative and qualitative programme monitoring evidence, based on analysis of cases from the Community Feedback Mechanism (CFM).

· Analyse and systematize community feedback to identify, document, and escalate protection risks, including GBV, exclusion, undignified treatment, and SEA.

· Coordinate with Protection, Gender, and PSEA focal points, as well as relevant organizations, to ensure safe, confidential, and timely referrals.

· Act as a functional focal point for protection issues within the CFM, ensuring that queries, complaints, and feedback are analysed through a protection lens, with due regard for confidentiality and the “do no harm” principle, and escalated in line with established protocols.

· Train staff and partners on CFM channels using a protection-sensitive and confidentiality-focused approach.

· Lead the design and implementation of in-person, oral, and culturally adapted feedback mechanisms, including for Indigenous communities, persons with disabilities, and populations in rural or low-connectivity areas.

· Participate in inter-agency Accountability to Affected Populations (AAP) initiatives and collaborative working groups.

· Support consultation and engagement processes with communities and key stakeholders to ensure WFP beneficiaries are informed about activities, feel included, and are aware of feedback channels.

· Develop standard operating procedures (SOPs) to guide the effective implementation of feedback channels and support accountability and protection processes.

Guide WFP field office staff and cooperating partners on customer service and accountability strategies, ensuring the delivery of high-quality services to beneficiaries

QUALIFICATIONS AND EXPERIENCE:


Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.


Experience: 5 Years related job experience.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

Has experience collecting programme output and outcome data, conducting quantitative
and qualitative analyses, and reporting findings to management team, partners and other

stakeholders.

Has experience utilizing WFP monitoring and evaluation systems and standards.

Knowledge and Skills:


• Has facilitated communication with technical teams (i.e., nutrition, VAM, etc.).
• Has contributed to implementation of program.
• Has observed or assisted with policy discussions.


Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different

WFP LEADERSHIP FRAMEWORK



WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.